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Why I Love Customer Success Management

I stole a book on psychology from my father’s library when I was barely able to read. I didn’t understand the theoretical part, but I loved skipping to the case study sections to read about people’s problems and treatment options. With what symptoms did patients present themselves with? What were they going through? What treatments were proposed? As I grew up, reading about psychotherapy became my thing, whether it was fiction or nonfiction. I thought I would go to medical school and specialise in psychiatry, but the Turkish educational system knew better. The system evaluates your grades and decides which profession you should target- at least at the time that’s how it was. I wasn’t great in science, but excelled in social sciences and math. So my career path was decided despite my preference – I had to study Business Administration! As much as I protested this choice forced upon…